Guides, tools and templates to make the most out of PRs
Outcome improvement
If your request is accepted, the next stage is the Outcome Improvement Process. This is where you will work with the Public Service Authority to improve the outcome your request relates to.
Click on any of the links below to make use of our resources to help you design a good Outcome Improvement Process:
An introduction to what the legislation says about the outcome imporvement process, which is the discussions that are set up as a result of your participation request being agreed to.
This guide is about working together to improve services. At the end of the day, that’s what participation requests are all about!
This practical resource is aimed at helping community groups and public bodies come up with ideas for how to work together once a participation request has been agreed.
When different organisations and groups work together to improve things, an important first step will be to work out how you will know you are successful. This guide takes you through some of the basic steps to doing this.
This working agreement template should help you to set up a solid outcome improvement process in which all the people who should be involved are able to take part and be heard.
This quick guide introduces you to who might be good to involve in an outcome improvement process and why.
